Welcome to Helade & Sola. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using heladeandsola.com, you agree to these terms. Helade & Sola is a brand operated by SoHela Nova Holdings LLC.

1. Use of the Website

By using this website, you agree to:

• use the site only for lawful purposes
• provide accurate information when placing an order
• not misuse the website or attempt to interfere with its operation

We reserve the right to refuse service or cancel orders if we believe a customer is violating these terms.

2. Products

Helade & Sola Atelier offers handcrafted leather handbags, textile bags, and related fashion accessories. Many of our products are produced in limited quantities and may be one-of-a-kind. Product images, descriptions, and dimensions are provided to help customers make informed purchasing decisions. Due to natural variations in leather, textiles, and handcrafted processes, slight differences may occur between items. These variations are part of the character of artisan products and do not constitute defects.

3. Pricing and Payment

All prices are listed in the currency displayed on the website. Payments are processed through secure third-party payment providers. Helade & Sola does not store customer payment card information. We reserve the right to change prices at any time without prior notice.

4. Order Acceptance

After an order is placed, customers will receive an order confirmation email.

This confirmation does not guarantee acceptance of the order. Helade & Sola reserves the right to cancel or refuse orders in situations including:

• product unavailability
• pricing errors
• suspected fraudulent activity
• payment processing issues

If an order is cancelled after payment has been processed, a full refund will be issued.

5. Shipping

Orders are processed and shipped according to our Shipping Policy. Customers are responsible for any customs duties, import taxes, or clearance fees required by the destination country. Delivery times are estimates and may vary due to courier or customs processing.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Customers should review that policy carefully before placing an order.

7. Intellectual Property

All content on this website, including text, images, designs, logos, and product concepts, is the property of Helade & Sola or its licensors.

This material may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Helade & Sola is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products. Our liability shall not exceed the amount paid for the product in question.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be posted on this page with an updated effective date.

10. Contact

For questions regarding these terms, please contact:

Email: hello@heladeandsola.com
Phone/WhatsApp: +2348099990248